Return Policy
We at Golden Gate Abaya India strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a 7-day return policy for your convenience. Please read the details of our return policy below:
Eligibility for Returns
- Items must be returned within 7 days from the date of delivery.
- The product must be in its original condition, unused, unwashed, and with all tags intact.
- The product should be returned in the original packaging to avoid damage during transit.
- Certain items, such as customized or final sale products, may not be eligible for returns. Please check the product description before purchase.
How to Initiate a Return
- Contact Us: Before initiating a return, please contact our customer care team at 7025442211.
- Confirmation: Provide details of your order, including the order number and reason for the return. Our team will confirm the eligibility of your request.
- Shipping the Return: Once your return is approved, securely package the product and ship it back to the address provided by our team. Please note that the return shipping cost will be borne by the customer unless the product received was damaged or defective.
Refund Process
- Once we receive your returned item, our team will inspect it to ensure it meets the return eligibility criteria.
- Upon successful inspection, a refund will be processed to your original payment method within 7-10 business days.
- Please note that shipping charges (if applicable) are non-refundable.
Important Notes
- Returns without prior confirmation from our team will not be accepted.
- Products that are damaged, worn, or altered after delivery will not qualify for a refund.
- If the product was damaged or defective upon delivery, please notify us immediately, and we will prioritize your return or exchange request.
For any queries or further assistance, feel free to contact us at 7025442211 or email our customer support team. We are here to help! Thank you for choosing Golden Gate Abaya India.